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Policy

SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card numbers, name, and address, so that it cannot be read over the internet.

REFUND POLICY                           
Please call customer service at 267-803-1517, in advance to obtain an RA number (Return Authorization). All refunds will be provided as credit to the credit card used at the time of purchase within ten (10) business days upon receipt of the returned merchandise, unless replacement is requested.

SHIPPING POLICY / DELIVERY POLICY
Please be assured that your items will ship out within two days of purchase, unless backordered. We determine the most efficient shipping carrier for your order.
The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. APO/FPO and P.O. boxes are accepted.

If you are trying to estimate when a package will be delivered, please note the following:
Credit card authorization and verification must be received prior to processing.
Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
Typically allow 5 - 10 business days for delivery
If you require express or 2 day shipping, please call us at 267-803-1517 for charges.

SHIPPING AND HANDLING COSTS:
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state orders will be charged 6% sales tax.  Shipping and Handling costs are added to your order and will show in your cart upon checkout.

 

WARRANTY
We stand behind our product and offer a no question asked return policy. We strive for 100% customer satisfaction.  If you are having a problem, or would like to request information on a return, you can contact us by email: info@missionfirsttactical.com or telephone: 267-803-1517
We have a lifetime guarantee on all our products, and we would be happy to replace any broken item. Please call the office and we will arrange for RA #, so that you can return the broken item. Once the broken item is received we will then ship the new item.

 

PRIVACY POLICY
This is the web site of Mission First Tactical.

Our postal address is

780 Haunted Lane
Bensalem, PA, 19020

 

We can be reached via e-mail at info@missionfirsttactical.com or you can reach us by telephone at 267-803-1517

 

We collect aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address) and the email address.

The information we collect is used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website and used for order processing and on our dealer finder.


With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.


If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.


From time to time, we make the e-mail addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by writing to us at the above address.


If you supply us with your postal address on-line you will only receive the information for which you provided us your address.


Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.


Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.


From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.


Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them , a description of information that we maintain about them.


Consumers can access this information by e-mail us at the above address, write to us at the above address, writing to us at the above address or logging into your account.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, communications that the consumer/visitor has directed to the site.


Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

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