We stand behind our product and strive for 100% customer satisfaction. If you are having a problem, or would like to request information on a return, you can contact us by email: firstname.lastname@example.org or telephone: 267-704-0001.
We have a lifetime guarantee on all our products, and we would be happy to replace any broken item due to manufacturer defect. Please call the office and we will arrange for RA #, so that you can return the broken item. Once the broken item is received we will then ship the new item.